Privacy Policy for Control Print Sdn Bhd 201201017916 (1003429-X)

Effective Date: 27 March 2026

At Control Print Sdn Bhd, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and printing services.

1. Information We Collect

We collect information that identifies you as an individual or relates to an identifiable individual (“Personal Data”). This includes:

• Account Information: Name, email address, phone number, and password.

• Business Details: Company name, Business Registration Number (SSM), and tax information.

• Transaction & Delivery: Billing and shipping addresses, payment details (processed via secure third-party gateways), and order history.

• Production Data: Digital files, artwork, logos, and specifications uploaded for printing.

2. How We Use Your Data

We process your information to fulfill our contract with you, including:

• Processing orders and providing digital/physical proofs.

• Arranging logistics and shipping with third-party couriers.

• Managing your account and providing customer support.

• Sending service-related notifications (e.g., order status updates).

• With your consent: Sending marketing communications regarding new services or promotions.

3. Protection of Artwork & Intellectual Property

We understand the sensitivity of your print files.

• Confidentiality: All uploaded designs are treated as confidential.

• Retention: We retain your print files for 6 months to facilitate easy re-ordering, after which they may be archived or deleted unless otherwise agreed upon.

• Usage: We will never use your designs for our own promotional purposes without your express written consent.

4. Disclosure of Information

We do not sell your data. We only share information with:

• Service Providers: Delivery/courier companies and payment processors.

• Legal Requirements: If required by Malaysian law or in response to valid requests by public authorities.

5. Compliance with PDPA 2010 (Malaysia)

In accordance with the Personal Data Protection Act 2010, you have the right to:

• Request access to the personal data we hold about you.

• Request the correction of inaccurate or incomplete data.

• Withdraw consent for marketing communications at any time.

6. Data Security

We implement physical, technical, and administrative security measures (such as SSL encryption) to protect your data. However, please note that no method of transmission over the internet is 100% secure.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”

8. Contact Us

If you have questions regarding this policy or your data, please contact our Data Protection Officer at:
Email: ctrlpsb@gmail.com
Address: 132, Jln Sultan Abdul Samad, Brickfields, 50470 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur.